Terms and Conditions

These Terms and Conditions govern your use of Cuntspin Casino at casino-cuntspinonline.com and in our mobile app, operated by Cuntspin Entertainment N.V. under Curaçao licence No. GC-CUR-8048/JAZ-5632. By creating an account you agree to them, together with our privacy policy, cookies policy and betting rules. If you do not agree, please do not register or play.

Eligibility

You must be at least 18 years old, or the legal age in your place of residence if higher, and have full legal capacity. You are responsible for checking that online gambling is lawful where you live, including under Australian federal and state rules. We do not accept players from restricted jurisdictions and may close accounts opened from them.

Your Account

You may hold one account, registered in your own name with accurate information. Keep your login details private, because you are responsible for all activity on your account. Tell us immediately if you suspect unauthorised use. We may suspend or close accounts that breach these terms, contain false details or are used by more than one person.

Verification (KYC)

We must verify identity, age and the source of funds. Before a first withdrawal we may request a photo ID, proof of address and proof of your payment method. We may repeat checks at any time. Until verification is complete, withdrawals and certain bonuses, including the A$23 free balance, may be unavailable. Providing forged or altered documents leads to account closure and possible reporting to authorities.

Deposits and Withdrawals

Your wallet is held in AUD. The minimum deposit is A$20 and the minimum withdrawal is A$30, with up to 3 pending withdrawal requests at once. Payments are accepted by Visa, Mastercard, PayID/Osko, Skrill, Neteller, Neosurf, Bitcoin, Ethereum, Litecoin and Tether. We process withdrawals in under 24 hours after approval. Daily and monthly limits depend on your VIP tier, from A$800 per day and A$10,500 per month for Rookie to A$2,500 and A$35,000 for Legend. A 10% fee applies if you withdraw before turning over your deposit once. Payments must be made from accounts in your own name.

Bonuses and Promotions

Bonuses are optional and are governed by their own terms. The welcome package of up to A$2,050 plus 60 free spins has 30x wagering within 7 days and a maximum bet of A$5. The no deposit balance of A$23 has 50x wagering and a maximum cashout of A$100, for pokies only. We may withhold or cancel bonuses and winnings if we find abuse, duplicate accounts or bonus hunting. See our bonus page for details.

Prohibited Conduct

You agree not to:

  • use software, bots or exploits to gain an advantage
  • collude with other players or manipulate results
  • launder money or use funds from illegal activity
  • chargeback or dispute valid payments in bad faith
  • share, sell or transfer your account
  • use a VPN to hide your location from us

Breaches may lead to forfeiture of balances, closure of the account and referral to the authorities.

Responsible Gaming

We provide limits, cooling-off periods and self-exclusion, and may apply restrictions where we see signs of harm. Please read our responsible gaming policy. Self-exclusion requests are binding for the period you choose.

Inactive Accounts

If you do not sign in for 12 months, we may classify the account as dormant and restrict access until you contact support and pass verification again. Your balance remains yours, and we will help you withdraw it once your identity is confirmed.

Liability and Malfunctions

We provide our services as available and do not guarantee uninterrupted access. We are not responsible for losses caused by your device, internet connection or events beyond our control. If a game malfunctions, affected bets and wins may be void. Our liability to you is limited to the balance in your account to the extent the law allows.

Complaints

If you have a concern, contact live chat or support@cuntspincasino.com first, with your username and details. We aim to reply within a few working days. If you remain dissatisfied, you may escalate your case to our complaints team through the contacts page.

Governing Law and Changes

These terms are governed by the laws of Curaçao, without limiting any mandatory rights you have under local law. We may update them from time to time, and the current version is always on this page. Continued use after a change means that you accept it. If any part is found unenforceable, the rest remains in force.